Your Path to Employment Success

At JobMatchDirect, your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (including the UK GDPR and the Data Protection Act 2018).

1. Who We Are

JobMatchDirect is a UK-based career support and recruitment services provider offering CV writing, interview coaching, and a job board platform for candidates and employers.

Website: www.jobmatchdirect.co.uk

2. What Personal Data We Collect

We may collect and process the following information:

From Candidates:

• Full name, contact details (email, phone number)
• CVs and cover letters
• Employment history and career goals
• Notes from coaching sessions (with your consent)
• Payment and appointment information

From Employers:

• Contact names and company details
• Job descriptions
• Feedback on candidates (if applicable)

3. How We Use Your Data

We only use your data when necessary and for the following purposes:

• To provide CV writing, coaching, or recruitment services
• To contact you about your appointments or job applications
• To send you relevant service updates or opportunities
• To manage your job postings or account (if you’re an employer)
• To process payments or issue invoices
• To comply with any legal obligations

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We rely on one or more of the following legal bases to process your data:

• Your consent
• The performance of a contract (e.g. CV writing or interview coaching)
• Legal obligations (e.g. for tax or compliance)
• Legitimate interests (e.g. to improve our services or protect our business)

5. How We Store and Protect Your Data

Your data is stored securely on password-protected systems and encrypted databases. We take appropriate security measures to prevent unauthorised access, disclosure, or loss of data.

We only keep your personal data for as long as necessary to provide our services and meet legal or tax obligations.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Withdraw your consent at any time
• Object to or restrict how we process your data
• Request a copy of your data in a portable format

7. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience and track visitor usage (e.g. via Google Analytics). You can disable cookies in your browser settings at any time.

8. Third Parties

We may use trusted third-party tools (like payment processors or scheduling systems) to deliver our services. These providers are GDPR-compliant and only access the data they need.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on our website with the revised date